"Our co-founder left us with the words, 'Never lose the human touch' and 90 years of business later, we continue to see the importance of an insurance agent in the shopping experience," said Terry Cavanaugh, president and CEO of Erie Insurance. "Our strong relationship with our agents is what helps us continue to grow and earn our reputation for quality insurance and superior customer service. We're honored to receive this distinction once again."
The 2015 Insurance Shopping Study examines the purchasing behaviors and overall satisfaction of people who shop for car insurance. Three factors are measured to determine overall satisfaction. They are, in order of importance: Price, Distribution channel and Policy offerings.
To learn more about the J.D. Power 2015 Insurance Shopping Study, visit www.jdpower.com.
About Erie Insurance
According to A.M. Best Company, Erie Insurance Group, based in Erie, Pennsylvania, is the 11th largest homeowners insurer and 12th largest automobile insurer in the United States based on direct premiums written and the 16th largest property/casualty insurer in the United States based on total lines net premium written. The Group, rated A+ (Superior) by A.M. Best Company, has more than 5 million policies in force and operates in 12 states and the District of Columbia. Erie Insurance Group is a FORTUNE 500 and Barron's 500 company. ERIE has also been recognized by Forbes as one of America's 50 Most Trustworthy Financial Companies and is on the list of Ward's 50 Group of top performing insurance companies, which analyzes the financial performance of 3,000 property and casualty companies and recognizes the top performers for achieving outstanding results in safety, consistency and financial performance over a five-year period (2009-2013). News releases and more information about Erie Insurance Group are available at www.erieinsurance.com.